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[ Smart Inventory ] - [ Functions ]

FAQ for Smart Inventory

The functions of Smart Inventory are simple and intuitive. Here are some common questions that have arisen when using Smart Inventory:

  1. How can I enter or scan barcodes?
    You can easily scan bar codes (EAN, UPC-A or article numbers) with the integrated scanner or a Bluetooth scanner. If you want to scan the barcodes, You can deactivate the display of the on-screen keyboard in the setting. Alternatively, you can use the on-screen keyboard to display the digits that the barcode represents enter. If you have deactivated the display of the on-screen keyboard and still want to enter it using the keyboard, tap once in the input field of the EAN, the keyboard will be displayed.

  2. How do I use a Bluetooth scanner and which models can I use?
    You can use just about any Bluetooth scanner that can pair with your smartphone. After the barcode, the scanner must send a line end character (Return / Enter). You can set this to some scanners, please consult the manual of the scanner. Successfully tested, e.g. Bluetooth handheld scanner from Netum and Aibecy.

  3. The environment is too dark to scan barcodes with the integrated scanning function
    The integrated scan function uses your smartphone's camera to scan barcodes. In a dark environment, the barcode can therefore be badly recognized. You can use the volume buttons to turn your smartphone's light on and off to light the barcode.

  4. The CSV file could not be imported
    Please check the format of the CSV file. In particular, make sure that you have selected the correct delimiter and exactly one line for each article is used, so e.g. there are no line breaks in the article description. If the delimiter of the fields in the CSV file is e.g. in the description, the description must be enclosed in double quotation marks (").

  5. If you want to save a CSV file in the e-mail program, MS Excel opens (or another spreadsheet)
    Be careful to touch the Save icon, not the file name.

  6. After saving from the e-mail program, the CSV file is only 2 bytes in size
    File attachments are encoded using special 7-bit methods so that they can be sent easily. CSV files are predominantly "quoted-printable" and " base64" for use. MS Outlook, Thunderbird, and MS Mail use "base64", but Apple Mail uses "quoted-printable". Gmail on Android handles "quoted-printable" not correct and saves a 2 byte file. In this case, please use a different e-mail program to get the csv filesto send to your smartphone or transfer them by other means, e.g. Google Drive.